FAQ
1. What types of hair products do you offer?
We offer a wide range of hair products, including hair extensions, wigs, haircare products, and accessories. Our products are designed to help you achieve the perfect look, whether you're looking for length, volume, or a complete transformation.
2. Are your hair products made from real human hair?
Yes, our hair extensions and wigs are made from 100% real human hair, ensuring a natural and seamless blend with your own hair. We take pride in offering high-quality, ethically sourced hair.
3. How do I choose the right hair color and texture?
We provide a color guide and texture chart to help you select the perfect match for your hair. If you need further assistance, our customer support team is here to assist you with any questions and guide you through the selection process.
4. Can I style and care for your hair products like my own hair?
Absolutely! Our human hair products can be styled, curled, straightened, and cared for just like your natural hair. We recommend using heat protectants and gentle haircare products to maintain the quality and longevity of your hair extensions or wigs.
5. What is the return and exchange policy?
We want you to be completely satisfied with your purchase. If you're not happy with your order, please visit our Returns and Exchanges page for detailed information on our policy, including eligibility, timeframes, and the process to initiate a return or exchange.
6. How long does shipping take, and what are the shipping costs?
Shipping times and costs may vary depending on your location and the products you've ordered. Please refer to our Shipping Information page for specific details on shipping options, delivery times, and associated costs.
7. Is my personal information secure when making a purchase on your website?
Your privacy and security are our top priorities. We use industry-standard encryption and security measures to protect your personal information. For more details, please review our Privacy Policy.
8. How can I contact your customer support team?
You can reach our friendly customer support team by visiting our Contact Us page. We're here to assist you with any questions, concerns, or inquiries you may have about our products and services.
9. Can I customize a wig or hair extension to my specific needs?
Yes, we offer customization options for some of our products. Please reach out to our customer support team to discuss your specific requirements and get more information on customization possibilities.
Get In Touch
We'd Love to Hear From You, Lets Get In Touch!Address
1115 Oxbridge Way
United States
Phone
2513480524
Additional Information
We are open: Monday - Saturday, 7am-10pm and closed on sunday sorry for that.